Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") are a legally binding agreement between you and First Mango Ventures, LLC, operating as Funnel Cloud, ("Funnel Cloud", "we," "our," or "us") governing your access to and use of the Funnel Cloud platform, including our website at funnel-cloud.com and all associated services (the "Service").

By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Service.

2. Description of Service

Funnel Cloud is a software-as-a-service platform that enables B2B sales and marketing teams to build, embed, and manage interactive ROI and value calculators. The Service includes a no-code calculator builder, lead capture and management tools, AI-powered content and styling features, PDF report generation, webhook delivery to third-party CRMs, and related analytics.

3. Account Registration and Responsibilities

To use the Service you must create an account and provide accurate, complete, and current information. You agree to keep your account information up to date. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Promptly notifying us at support@funnel-cloud.com of any unauthorized access to your account

You must be at least 18 years old and have legal authority to enter into these Terms. Accounts registered on behalf of an organization represent that organization's acceptance of these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes consistent with these Terms. You may not:

• Use the Service to collect data from individuals without appropriate disclosure, consent, or legal basis under applicable privacy law
• Upload or transmit malicious code, viruses, or content designed to harm systems or users
• Attempt to gain unauthorized access to our systems, accounts, or infrastructure
• Reverse engineer, decompile, or extract the source code of the Service
• Use the Service to harass, defraud, defame, or harm any person or entity
• Resell, sublicense, or otherwise provide access to the Service to third parties without our written consent
• Use automated means to scrape, crawl, or extract data from the Service
• Take any action that impairs the availability, performance, or integrity of the Service

When using lead capture features, you are the data controller for prospect information collected through your calculators. You are solely responsible for ensuring that your collection and use of that data complies with applicable privacy laws, including any required disclosures and consent mechanisms.

5. Subscription and Billing

5.1 Plans and Pricing

The Service is offered on a subscription basis. Current plan details and pricing are available at funnel-cloud.com. Pricing may change with reasonable advance notice. Your continued use after a price change constitutes acceptance.

5.2 Billing

Subscriptions are billed in advance on a monthly or annual cycle. Payment is processed by Stripe, Inc. By providing payment information, you authorize us to charge applicable fees through Stripe on a recurring basis. All fees are non-refundable except as expressly stated in these Terms or required by law.

5.3 Free Trials

We may offer free trial periods. At the end of a trial, your account will automatically transition to the applicable paid or free tier. We will notify you before charges begin.

5.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods.

5.5 Taxes

Stated prices exclude any applicable taxes (including VAT, GST, or sales tax). You are responsible for all taxes assessed in connection with your use of the Service.

6. Intellectual Property

6.1 Our Property

The Service and all underlying software, algorithms, designs, templates, and content created by us are owned by First Mango Ventures, LLC and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.

6.2 Your Content

You retain all ownership rights to calculator configurations, formulas, metrics, benefit definitions, lead data, and other content you create or upload through the Service ("Your Content"). You grant us a limited, non-exclusive license to store, process, and display Your Content solely as necessary to provide the Service.

6.3 Feedback

If you submit feedback, suggestions, or ideas regarding the Service, you grant us an irrevocable, royalty-free right to use that feedback for any purpose without compensation or attribution.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FIRST MANGO VENTURES, LLC AND ITS OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

9. Termination

You may terminate your account at any time by canceling your subscription through your account settings or contacting us. We may suspend or terminate your access to the Service immediately if you breach these Terms, fail to pay applicable fees, or if we reasonably believe your use poses a risk to the Service or other users.

Upon termination, your right to use the Service immediately ceases. We may delete Your Content after a reasonable notice period following termination, subject to our Privacy Policy and any applicable legal retention requirements.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Maryland, United States of America, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in the State of Maryland, Unites States of America, and you consent to the personal jurisdiction of such courts.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by prominent notice within the Service at least 14 days before changes take effect. Your continued use of the Service after the effective date of updated Terms constitutes your acceptance. If you do not agree to the updated Terms, you must stop using the Service and cancel your account.

12. Contact

For questions about these Terms, contact us at: